Delivery Information

At Amazing Necklace, we take pride in offering free worldwide shipping, ensuring that our personalized jewelry reaches every corner of the globe. However, due to the nature of personalized products, there are important considerations regarding production and delivery timelines. The majority of our items are made to order, which means they undergo a meticulous crafting process to create a unique piece tailored specifically for you. From modeling and cutting to engraving and plating, each step requires time and precision. With this in mind, please allow a window of 1 to 2 weeks for delivery from the date of your payment.

Our goal is to ensure that 90% of orders are delivered within this time frame, from door to door. This period covers both the creation of the product and the shipping process. While we strive to maintain this schedule, it is important to note that complex designs or certain custom requests may take additional time. If your order is time-sensitive or needed for a special occasion, we encourage you to reach out to us via email. We may be able to expedite the process depending on the specific requirements of your order.

Once your item is complete and ready for shipping, we will send you a confirmation email with tracking information. This allows you to monitor the progress of your order from our workshop to your doorstep. As we comply with both UK and USA laws regarding personalized items, including product safety and consumer rights, please be aware that some restrictions may apply depending on the destination country. Our team will notify you if any issues arise during the shipping process.

For our international customers, although we offer free worldwide shipping, delivery times may vary slightly depending on the destination. While the majority of our deliveries are completed within 1 to 2 weeks, factors such as customs clearance and local postal services can sometimes cause minor delays. Rest assured, we are committed to ensuring that your order arrives safely and as quickly as possible, and we are always available to assist with any concerns during the shipping process.

If you have any questions about the status of your order, shipping details, or need to make special delivery arrangements, please don’t hesitate to contact us. Our customer service team is here to provide support and ensure that your experience with Amazing Necklace is smooth and satisfying from start to finish.